FAQ

We’re your one-stop shop for Halloween magic! We specialize in easy costumes, men’s costumes, and TV & movie decor to help you create unforgettable themed celebrations.

We cater to Halloween enthusiasts, last-minute partygoers, busy parents, and pop culture fans who want to transform their spaces with our exclusive designs.

Our products feature exclusive designs inspired by popular culture, from Hocus Pocus candle holders to Stranger Things tees. We focus on creating memorable, high-quality items that bring Halloween magic to life.

We offer three main categories:

• Easy Costumes: Simple yet effective costume solutions
• Mens Costumes: Specifically designed costumes for men
• TV & Movie Decor: Themed decorations inspired by popular shows and films

Yes! Many of our designs are exclusive to Scary Decor Wear Store, created specifically for Halloween enthusiasts who want unique, pop-culture inspired items.

Absolutely! Our “Easy Costumes” collection is perfect for those who want simple, ready-to-wear options, while our other collections offer more detailed items for dedicated fans.

All orders are processed within 1-2 business days after payment confirmation.

We offer two main shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 days after shipping
• Free Shipping: For orders over $50 via EMS, delivered within 15-25 days after shipping

We ship globally to most regions! However, we currently cannot ship to parts of Asia and some remote areas due to logistical constraints. If you’re unsure about your location, please contact us at [email protected].

Once your order ships, you’ll receive a tracking number via email that you can use to monitor your package’s journey to you.

We accept Visa, MasterCard, JCB, and PayPal to make your shopping experience secure and convenient.

Absolutely! We use secure payment processing systems to protect your information. Your financial details are never stored on our servers.

Currently, we don’t offer payment plans. We accept full payment at the time of order through our accepted payment methods.

We offer a hassle-free return policy within 15 days of receiving your order. If you’re not completely thrilled with your purchase, just reach out to us, and we’ll guide you through the return process.

Contact our support team at [email protected] with your order details, and we’ll provide you with return instructions and address any concerns you might have.

For health and safety reasons, we cannot accept returns on worn costumes or opened decor items unless they’re defective. Please contact us if you receive a damaged or defective product.

Once we receive your returned item, refunds are processed within 5-7 business days. The time it takes for the refund to appear in your account depends on your payment method and financial institution.

You can reach our support team at [email protected]. We typically respond within 24-48 hours.

No, you can checkout as a guest! However, creating an account makes future purchases faster and allows you to track your order history.

Our online store is open 24/7! Our customer service team monitors emails during business hours, Monday through Friday.

Scary Decor Wear Store is located at 3492 Winifred Way, Tipton, US 46072. Please note this is our business address only – we don’t have a physical retail store open to the public.