Welcome, Halloween Enthusiasts & Pop Culture Fans! At Scary Decor Wear Store, we’re dedicated to making your Halloween experience as perfect as your costume. Whether you’re shopping for our Easy Costumes, Mens Costumes, or exclusive TV & Movie Decor, we’ve got you covered with spooktacular service from order to delivery!

Shipping Information

Order Processing Time

All orders are processed within 1-2 business days after payment confirmation. During peak Halloween season (September-October), please allow up to 3 business days for processing.

Shipping Methods & Timeframes

We offer two shipping options to meet your haunting needs:

  • Standard Shipping – $12.95
    • Carrier: DHL or FedEx
    • Delivery Time: 10-15 business days after shipping
    • Best for: When you need your spooky gear quickly!
  • Free Shipping – Orders over $50
    • Carrier: EMS
    • Delivery Time: 15-25 business days after shipping
    • Perfect for: Budget-conscious Halloween planners

International Shipping Note: We ship worldwide except to Asia and some remote areas. International customers may be subject to customs fees and import duties, which are the responsibility of the recipient.

Returns & Exchanges

We want you to be thrilled with your Halloween purchases! If your spooky gear doesn’t quite fit the bill, our friendly returns policy is here to save the night.

Return & Exchange Timeframe

We accept returns and exchanges within 15 days of you receiving your items. This gives you plenty of time to try on costumes and ensure your decor creates the perfect eerie atmosphere!

How to Initiate a Return or Exchange

Follow these simple steps to return or exchange your items:

  1. Contact Our Support Team – Email us at [email protected] with your order details and reason for return/exchange
  2. Wait for Authorization – We’ll respond within 1-2 business days with a Return Authorization Number and instructions
  3. Package Your Items – Include all original tags, packaging, and the completed return form
  4. Ship to Our Address – Send your return to:
    Scary Decor Wear Store Returns
    3492 Winifred Way
    Tipton, US 46072

Return & Exchange Request Template

Subject: Return/Exchange Request – Order #[Your Order Number]

Dear Scary Decor Wear Store Team,

I would like to request a [return/exchange] for my recent order.

Order Number: [Your Order Number]

Order Date: [Date of Purchase]

Items to Return/Exchange:

[Item Name 1] – [Size/Color] – [Reason for Return] [Item Name 2] – [Size/Color] – [Reason for Return]

Preferred Resolution: [Refund/Exchange for (specific item)]

Contact Information:

Full Name: [Your Full Name]

Email: [Your Email Address]

Phone: [Your Phone Number]

Thank you for your assistance!

Sincerely,

[Your Name]

Refund Processing

Once we receive and inspect your returned items:

  • Processing Time: 3-5 business days after we receive your return
  • Refund Method: Refunds will be issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Shipping Costs: Original shipping fees are non-refundable
  • Exchange Shipping: For exchanges, we’ll cover the shipping cost to send your new items

Condition Requirements

To be eligible for return or exchange, items must be:

  • In original condition with all tags attached
  • Unworn and unwashed (for costumes)
  • In original packaging with all accessories
  • Free of any damage, stains, or alterations

⚠️ Important: Non-Returnable Items

Due to the nature of certain products and for hygiene reasons, the following items cannot be returned or exchanged:

  • Opened costume makeup or face paint (for health and safety reasons)
  • Personalized or custom-made items from our TV & Movie Decor collection
  • Final sale items clearly marked as non-returnable
  • Used or damaged costumes that show signs of wear

International Returns

For our global Halloween community (serving everywhere except Asia and remote areas):

  • International customers are responsible for return shipping costs
  • Please indicate “RETURNED GOODS” on customs forms to avoid duties
  • Refunds will be issued in US Dollars

Need Help with Your Return?

Our friendly support team is here to make your return experience spookily simple!

📧 Email: [email protected]

🌐 Website: scarywearshop.com

📮 Address: 3492 Winifred Way, Tipton, US 46072

We typically respond within 1-2 business days – faster than our standard shipping!

Thank you for choosing Scary Decor Wear Store for your Halloween celebrations! We’re committed to ensuring you have a hauntingly good experience with us, whether you’re shopping for Easy Costumes, Mens Costumes, or our exclusive TV & Movie Decor.

Happy Halloween! 🎃